Terms of service

1. Who may use Kloti

You must be at least 16 years old and able to enter into a contract. If you use Kloti for a business, you confirm that you are allowed to accept these terms on that business's behalf.

2. Your account

• You sign in with an email address or with Google. Keep your sign-in details to yourself: anything done with your account is treated as done by you.
• Give us accurate details, and keep them current.
• Tell us straight away if you think somebody else has got into your account.

3. What Kloti does

You give Kloti what you already have: a link to your website, a title, some notes, and photographs if you have them. Kloti returns a carousel, meaning a set of slides sized for social media with the words written on them, and a caption to post it with.

Where a slide has a space for a picture you do not have, Kloti can make that picture for you. Pictures are part of making a carousel here, not a separate service we sell.

What Kloti produces varies, and we do not guarantee that any of it suits a particular purpose. Section 12 says more about that.

4. Websites and files you ask us to read

If you give us a link, we fetch that page and read what is publicly on it, so that the carousel can be about your actual product. If you upload a document, we read that too. Only give us links and files you are allowed to share with us. We do not sign in to anything on your behalf, and we do not read social media accounts.

5. What you upload stays yours

Anything you give us, meaning photographs, logos, documents, links, notes and brand details, is called your content in these terms. You keep ownership of it.

• You give us permission to store your content, copy it, change its size or format, and pass it to the providers listed in section 10, but only so that we can run Kloti for you. That permission ends when you delete the content or your account, apart from backups and records we have to keep by law.
• You confirm that you own your content, or have permission to use it, including for any product, logo, trademark or person shown in it, and that using it here breaks nobody's rights and no law.
• You are responsible for your content, and for making sure you are allowed to use any brand or product you upload.

6. If you think we are hosting something of yours

Write to support@kloti.co and tell us: what work you say has been copied, where it is on Kloti, how to reach you, that you believe in good faith that the use is not authorised, and that what you have told us is accurate and you are the rights holder or are acting for them. We take down anything we judge to be infringing, and we close the accounts of people who do it repeatedly. If your content was removed and you believe that was a mistake, write to the same address and say so.

7. What you make with Kloti

• As long as you keep to these terms and have paid anything due, we pass to you whatever rights we hold in the slides, words, captions and pictures you make here. You may use them for yourself or for your business, including to advertise and to sell.
• Images and text made by AI may not be protected by copyright on their own in some countries. We cannot promise that anything made here is protectable, exclusive or unique, and somebody else may end up with something similar. Rights of your own usually come from what you then do with it.
• You are responsible for your use of what you make being lawful. If a product, logo or trademark appears in it, it has to be yours or licensed to you.

8. What you must not do

You agree not to use Kloti to:

• upload or make anything unlawful, infringing, defamatory, hateful, harassing or sexually explicit, or anything that involves children inappropriately;
• upload images you have no right to, or pass yourself off as a brand or a person you are not;
• make anything deceptive or fraudulent, or anything meant to harm somebody;
• take Kloti apart, scrape it, overload it, or get around usage limits, credits or plan restrictions;
• resell Kloti or run it on behalf of other people, unless your plan says you may.

Uploads are checked automatically for adult content, and an upload can be refused. We can also remove content, and suspend or close an account that breaks this section.

9. Credits, plans and paying

• Kloti runs on credits. Making a carousel spends credits, and so does opening one for changes, which is charged once for that product. Every plan comes with credits, and more can be bought.
• Paid plans are billed monthly or yearly and renew on their own until you cancel. Payments are handled by Stripe, and we never see your full card number.
• You can cancel at any time. Cancelling takes effect at the end of the period you have already paid for, and you keep access until then.
• Except where the law says otherwise, payments are not refundable, part periods are not refunded, and credits are not refunded once bought or once spent.
• We may change prices or what a plan includes, with reasonable notice. A change applies from your next billing period.
• If something fails because of a fault on our side, we put the credits back.

While billing is running in a test mode, a plan or a credit balance may be granted without a payment being taken. Real charges happen only once card billing is switched on.

10. Who else is involved

Kloti is built on services run by other companies, and your content passes through them: Supabase for sign-in, the database and image storage, Render for hosting, Stripe for payments, Google for optional sign-in, Resend for email, and the AI providers that write the words and make the pictures. Their own terms apply to their part of it. We choose them with reasonable care, and we are not responsible for them. The privacy policy has the detail, and we will name our current AI providers if you write and ask.

11. What belongs to us

Kloti itself, meaning the software, the design, the templates and the name, belongs to us and is protected by law. These terms give you no rights in it beyond using the service.

12. What we do not promise

Kloti is provided as it is and as available, with no warranty of any kind, whether stated or implied. We do not promise that what you make will be accurate, unique, protectable or right for what you need, and we do not promise that Kloti will be uninterrupted or free of faults.

13. What we are liable for

As far as the law allows, we are not liable for indirect, incidental, special or consequential loss, or for lost profit, lost data, lost goodwill or lost business. Our total liability for anything to do with Kloti or these terms will not be more than the greater of what you paid us in the three months before the problem arose, or SGD 100.

Nothing here removes or limits a liability that cannot be removed or limited under the law that applies to you, including your rights as a consumer. Where such a law applies, the limits above apply only as far as it permits, and your statutory rights are untouched.

14. Claims caused by your use

If somebody brings a claim against us because of your content, your use of Kloti, what you made with it, or your breach of these terms or of anybody's rights, you agree to cover the resulting claims, damages and reasonable costs.

15. Stopping

• You can stop using Kloti and delete your account whenever you like. The privacy policy says what then happens to your data.
• We can suspend or close your access if you break these terms, do not pay, or use Kloti unlawfully or in a way that puts us or other people at risk.
• The parts that should outlast the account do: the promises you make in section 5, and sections 7, 11, 12, 13, 14 and 18.

16. Changes to Kloti

We may change, pause or withdraw parts of Kloti. Where a change is significant and giving notice is practical, we will give it.

17. Changes to these terms

We may update these terms. If a change is significant we will tell you, by email or in the app, before it takes effect. Carrying on using Kloti after that means you accept it.

18. Which law applies

These terms are governed by the law of Singapore, without regard to its conflict of laws rules. The courts of Singapore have exclusive jurisdiction over any dispute about these terms or about Kloti.

19. Contact

Questions about these terms go to support@kloti.co.