Kloti: Terms of Service

Effective date: 2026-06-09 Last updated: 2026-06-17

These Terms of Service ("Terms") govern your access to and use of Kloti (the "Service"), a web application that generates branded product visuals using artificial intelligence. The Service is operated by Kloti, an individual/sole proprietorship based in Singapore ("Kloti", "we", "us", or "our"). Contact: support@kloti.co.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 16 years old and able to form a binding contract. If you use the Service on behalf of a business, you represent that you are authorised to bind that business to these Terms.

2. Accounts

• You register via email or Google sign-in. You are responsible for keeping your credentials secure and for all activity under your account.
• You must provide accurate information and keep it current.
• Notify us promptly of any unauthorised use of your account.

3. The Service

Kloti lets you upload a product image and optional reference ("theme") images, provide brand details, and generate marketing visuals using AI image models. It includes an in-app editor (text and logo placement) and, on paid plans, an AI image-refinement feature. Output quality varies and is not guaranteed (see Section 11).

4. Your Content and Uploads

• "User Content" means anything you upload (product images, logos, reference images, text, brand details).
• You retain ownership of your User Content.
• Licence to us. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, modify, and process your User Content solely to operate and provide the Service, including transmitting it to our third-party AI and infrastructure providers (Section 9) to generate and store your visuals. This licence ends when you delete the content or your account, except for backups and records we are legally required to keep.
• Your warranties. You represent and warrant that you own or have all necessary rights, licences, and permissions to your User Content and to the products, logos, trademarks, and people depicted in it, and that your upload and use of it (and of the generated outputs) does not infringe any third party's intellectual-property, privacy, publicity, or other rights, and does not violate any law.
• You are solely responsible for your User Content and for ensuring you have the rights to use any brand, logo, or product you upload.
• Copyright complaints and takedown (including DMCA). We respond to notices of alleged infringement. If you believe content on the Service infringes your copyright or other intellectual-property rights, send a written notice to our copyright agent at support@kloti.co including: (a) identification of the work you say is infringed; (b) the allegedly infringing material and its location on the Service; (c) your contact details; (d) a statement that you have a good-faith belief the use is not authorised by the rights holder, its agent, or the law; and (e) a statement, under penalty of perjury, that the information is accurate and that you are the rights holder or are authorised to act on their behalf. We will remove or disable access to material we determine to be infringing, and we terminate the accounts of repeat infringers. If your content was removed and you believe this was a mistake or misidentification, you may submit a counter-notification to the same address.

5. AI-Generated Outputs

• Subject to your compliance with these Terms and payment of any applicable fees, we assign to you all rights we may hold in the visuals you generate ("Outputs"), and you may use them for personal or commercial purposes.
• Copyright disclaimer. AI-generated images may not be eligible for copyright protection on their own in some jurisdictions, and we do not guarantee that any Output is protectable, exclusive, or unique. Similar Outputs may be generated for other users. Any protectable rights typically arise only through your own creative use of an Output in your branding, website, or commerce, not automatically on generation.
• You are responsible for ensuring your use of an Output is lawful and non-infringing (for example, that the product, logo, or trademark shown is yours or properly licensed).

6. Acceptable Use

You agree not to use the Service to:

• upload or generate content that is unlawful, infringing, defamatory, hateful, harassing, sexually explicit, or depicts minors inappropriately;
• upload images you do not have the rights to, or impersonate a brand or person without authorisation;
• generate deceptive, fraudulent, or misleading content, or content intended to harm others;
• reverse-engineer, scrape, overload, or interfere with the Service or attempt to bypass usage limits, credits, or plan restrictions;
• resell or provide the Service to third parties except as expressly permitted by your plan.

We may remove content and suspend or terminate accounts that violate this section.

7. Credits, Plans and Payments

• Credits. Generating and refining images consumes credits. Plans include a credit allotment; additional credits can be purchased in packs.
• Subscriptions. Paid plans (Starter, Pro, Studio) are billed monthly or yearly and renew automatically at the end of each billing period until cancelled. Payment is processed by Stripe; we do not store your full card details.
• Cancellation. You may cancel at any time; cancellation takes effect at the end of the current billing period, and you retain access until then.
• Refunds. Except where required by law, fees are non-refundable. Subscriptions are not refunded for partial periods, and credits are non-refundable once purchased; consumed credits are never refunded.
• Price changes. We may change prices or plan features with reasonable notice; changes apply from your next billing period.
• Failed generations. If a generation or refinement fails due to our error, we refund the credits charged for that attempt.

8. Stub / Pre-launch Billing

Where billing is operated in a simulated ("stub") mode, plan and credit purchases may be granted without an actual charge for testing. Real charges apply only when card billing is enabled.

9. Third-Party Services

The Service relies on third-party providers to function, and your data (including uploaded and generated images) is processed by them:

• Supabase: authentication, database, and image storage;
• Stripe: payment processing;
• Google: optional sign-in (OAuth). Your use of the Service is also subject to these providers' terms. We are not responsible for third-party services, but we choose them with reasonable care. See our Privacy Policy for details.

10. Our Intellectual Property

The Service itself (software, design, branding, and the "Kloti" name) is owned by us and protected by law. These Terms do not grant you any rights in our intellectual property except the limited right to use the Service.

11. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and that Outputs will be accurate, unique, protectable, or fit for your needs. We do not warrant that the Service will be uninterrupted or error-free.

12. Limitation of Liability

To the maximum extent permitted by law, Kloti and its operator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or business. Our total aggregate liability arising out of or relating to the Service or these Terms will **not exceed the greater of (a) the amount you paid us in the 3 months before the event giving rise to the claim, or (b) SGD 100.**

**Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under the law that applies to you**, including your mandatory consumer-protection rights (for example, under EU, UK, or other local law). Where such law applies, the disclaimers and limits above apply only to the maximum extent that law permits, and your statutory rights are unaffected.

13. Indemnification

You agree to indemnify and hold harmless Kloti and its operator from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your User Content, your use of the Service, your Outputs, or your breach of these Terms or of any third party's rights.

14. Suspension and Termination

• You may stop using the Service and delete your account at any time (see the Privacy Policy for what happens to your data).
• We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service unlawfully or in a way that risks harm to us or others.
• Sections that by their nature should survive termination (including 4 warranties, 5, 10–13, 16) will survive.

15. Changes to the Service

We may modify, suspend, or discontinue features of the Service at any time. We will give reasonable notice of material adverse changes where practicable.

16. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will notify you (for example by email or in-app) before they take effect. Continued use after changes take effect constitutes acceptance.

17. Governing Law and Disputes

These Terms are governed by the laws of Singapore, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts of Singapore for any dispute arising out of or relating to these Terms or the Service.

18. Contact

Questions about these Terms: support@kloti.co.